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Frequently Asked Questions 

Ruh Al Qalb Perfumes

Ruh Al Qalb specializes in luxury Extrait de Parfum crafted with high-quality fragrance oils. Each scent is designed to deliver depth, elegance, and a refined olfactory experience suitable for the Middle Eastern climate.

Yes. All Ruh Al Qalb perfumes are 100% authentic, original creations produced using premium ingredients and quality-controlled packaging.

Our fragrances are Extrait de Parfum, offering a richer composition compared to Eau de Parfum, making them ideal for daily wear as well as special occasions.

Ruh Al Qalb is registered in the United Arab Emirates under Ajman Nuventures Freezone, with fulfillment handled from Abu Dhabi.

Yes. We deliver across the UAE including Dubai, Abu Dhabi, Sharjah, and other emirates. Orders are shipped via our delivery partner.

Orders are delivered within 2–3 business days from the time of order confirmation.

Free delivery on orders above AED 250
AED 10 shipping fee for orders below AED 250
Yes. We offer Cash on Delivery (COD) across the UAE for eligible orders.
Yes. Returns are accepted within 7 days provided the product box is unopened and unused.
If your order arrives damaged or incorrect, please contact us via email (support@ruhalqalb.ae) or WhatsApp (+971 55 479 3055) within 7 days. We will arrange a replacement or refund at no extra cost.
Absolutely. Our perfumes are elegantly packaged and ideal for personal use or gifting.
Currently, we ship only within the UAE. International and GCC shipping options will be introduced later.
You can reach us via:
📧 support@ruhalqalb.ae
📧 info@ruhalqalb.ae
📱 WhatsApp: +971 55 4793 055